Aha! Roadmaps | Create a central workspace to manage all ideas

Ideas portals are just that: windows into a selection of ideas. When you create a portal, you get to choose who can access it and what sort of ideas they can see. Your ideas portal can include ideas from one, or multiple, workspaces. And the same workspace can be included in multiple portals. Even then, you can manage all the ideas in one place.

In some cases, you may wish to have several ideas portals linked to one workspace. For example, if you offer a suite of products and have separate ideas portals to capture feedback for each of them, you may still want to manage feedback for all of your products in one place. Your customers can access the portal(s) that are most relevant to them, and in Aha! Roadmaps you can review the ideas all at once in one central workspace.

Click any of the following links to skip ahead:

• Getting started

• Manage and promote ideas

• Considerations with this approach

Getting started

• Define a new workspace. This workspace will serve as a place for your new ideas. It can be as simple as <company name> Ideas (e.g. Acme Ideas).

• Set up an ideas portal for this workspace. You may choose to make this portal submit-only, private or public.

• Decide on the appropriate role for each of the workspace team members and whether to add them as watchers for the new portal workspace in Ideas Overview. Adding them as watchers will result in them receiving an email notification for any idea related event for this workspace.

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Manage and promote ideas

• From the Votes tab of an idea, glean greater context into its popularity with insights, including a chart showing voting trends over time.

• There are great ideas in your portal but some may need more input before you prioritize or promote them. Pin ideas in a special section at the top of your portal so you can draw attention to specific requests and gather more feedback faster.

  • To share more information about the status of ideas submitted by customers, you can publish more details — like who the ideas is assigned to or what release it was shipped with — for an enhanced portal experience.

• Set up a review process for new ideas. The team can meet to decide if ideas should be vetted further or be promoted directly to an initiative, epic, feature, or requirement in any workspace.

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Considerations with this approach

Taking this centralized idea workspace approach for capturing ideas across a suite of workspaces can create simplicity for the person submitting the idea. However, here are a few considerations to discuss with before deciding on this approach for your team.

• You may opt to use workspace names as idea categories which can then be selected as part of the idea submission process. This may be helpful when reviewing ideas that have been submitted to the workspace team to enable quick segmentation of the ideas.

• You are unable to have unique idea submission fields per workspace since you are capturing all ideas at a single entity level. You need to put some thought into the required idea custom fields you wish to include in the idea submission form to capture key information spanning the suite of workspaces.

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