September 15, 2023 release notes

New to all Aha! accounts

You can now add comments and respond inline on whiteboards in Aha! software — making it easier than ever to give and receive feedback.

New to Aha! Ideas and Aha! Roadmaps

Sales and support teams can now see all linked customer requests — including those for opportunities and cases — on the account page in Salesforce.

See what else is new:

• All Aha! accounts

• Aha! Roadmaps

All Aha! accounts

Improvements

• Click the More options menu in the Aha! text editor and select Template to add a template to an existing note.

• You can now embed gifs and videos in whiteboards.

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Aha! Roadmaps

Improvements

• You can now choose to include or ignore delivery risks for records in parking lots. Navigate to Settings ⚙️ Workspace Delivery risks and use the toggle next to Check records in parking lots to configure delivery risks for parking lots.

• Watchers will now receive a notification when a user manually flags a record At risk — so stakeholders can stay informed when work is at risk.

• The following conditions will flag a record as At risk for all customers tracking delivery risks:

  • Dependencies not started

  • Dependencies past due

  • Started late

  • No assignee

  • No detailed estimate

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