Aha! Roadmaps | Unified backlog management

A unified product development environment starts with a shared understanding of work to be done. In standalone Aha! Develop accounts, you can pull work from your own backlog, or from backlogs in other tools — such as a developer escalation queue in Zendesk — using importer extensions.

In accounts connected with Aha! Roadmaps, you have four additional options.

• The Backlog management page in Plan Backlog management shows you all the work that your team could complete at a glance — engineering work created by your team in Aha! Develop, product work assigned to your team in Aha! Roadmaps, and work that you can pull in from various importers.

You can give your entire Aha! Develop team access to the backlog of an Aha! Roadmaps workspace line — and all child workspaces under it — by navigating to Settings ⚙️ Account Teams and clicking on the Workspaces tab. You will need to be an administrator with customization permissions to do this.

• The Prioritized backlog on the left side of your Sprint planning and My/Team board pages shows you all work that you have reviewed, refined, and ranked. Work in the Prioritized backlog is ready to be added to a sprint or a workflow board.

• In either the backlog management page or the prioritized backlog sidebar, you have access to Aha! Roadmaps workspaces and their releases. Select Aha! Roadmaps from the Change view dropdown in the upper left, then select an Aha! Roadmaps workspace to see it. Once you do, you will see all releases and parking lots in that workspace, and every record in those releases.

• In either the backlog management page or the prioritized backlog sidebar, you also have access to ideas portals associated with Aha! Ideas workspaces. Once you have configured an Aha! Roadmaps workspace to allow ideas imports, select Aha! Ideas from the Change view dropdown in the upper left, then select an Aha! Roadmaps workspace to see all ideas associated with it. Drag an idea your team wants to work on into your backlog or click the Filters button to filter the list of ideas by Status, ideas Category, or ideas Portal.

You can also use the connection to pull work from or push work to Aha! Roadmaps.

• To pull work from a release, drag the record into your current sprint or onto your workflow board. You can also change the record's Team field to include your team.

• To push work to a release, drag the record from your current sprint or workflow board into an Aha! Roadmaps release. You can also change the record's Workspace status field to include the appropriate workspace.

In either case, pulling or pushing work does not move records out of one product and into another. Because these records are fully shared between the two products, they can exist in both places at once, with unique workflows and status fields to show how users in each product are progressing.

Aha! Roadmaps users can send work items to Aha! Develop by assigning records to an Aha! Develop team. They can also go a step further and send records to the bottom of the Prioritized backlog, the workflow board, or any sprint that has not yet started. They can then show the record location and prioritized backlog rank on a customized record card.

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