Aha! Blog

Why You Need a Strategic IT Roadmap
May 22, 2018
Why You Need a Strategic IT Roadmap

“IT manages technology and projects — not customer experiences.” Have you heard this before? Not lately, I hope. Most companies are taking on major initiatives to focus…

How Office Workers Are (Accidentally) Bullying Remote Workers
May 21, 2018
How Office Workers Are (Accidentally) Bullying Remote Workers

Bullies are easy to despise. Loud. Blustering. Obnoxious. Willing to do or say anything to get their way. Especially in movies, these heels are easy to root against and…

Just Launched! — Aha! + Google Hangouts Chat Integration
May 17, 2018
Just Launched! — Aha! + Google Hangouts Chat Integration

894,591 messages. That is the number of chat messages our team at Aha! sent internally last year. The instant dialogue helps everyone move quicker and encourages…

6 SWOT Analysis Templates for Product Managers
May 16, 2018
6 SWOT Analysis Templates for Product Managers

Completing a SWOT analysis is invaluable for revealing what your product is doing well in the market and where it can be improved. Try these free SWOT analysis templates.…

The Founder’s Paradox: How to Start a Company When the Time Never Seems Right
May 15, 2018
The Founder’s Paradox: How to Start a Company When the Time Never Seems Right

“What is holding you back?” That is the question I asked a job candidate who shared that they wanted to eventually start their own company. Their response was that “the…

The Chief Product Officer vs. the Chief Technology Officer
May 14, 2018
The Chief Product Officer vs. the Chief Technology Officer

Products matter. And that is why more and more companies are adding executives who are specifically focused on those products and the technology needed to ensure customer…

How Working With Aha! Customers Makes Me a Better Product Leader
May 11, 2018
How Working With Aha! Customers Makes Me a Better Product Leader

“Customer success” — what is that? Not too long ago, no one knew. There was sales and there was support. But not customer success. Today, it is one of the fastest-growing…

My Name Is Jonathan Steel — This Is Why I Joined Aha!
May 11, 2018
My Name Is Jonathan Steel — This Is Why I Joined Aha!

“A high-growth software company where I can stay close to the customer.” The hiring managers asked me what kind of company I saw myself working for and I gave this…

How to Build a Digital Transformation Roadmap
May 10, 2018
How to Build a Digital Transformation Roadmap

There is a specific type of person who gets excited about looking ahead — far ahead. The type of person who enjoys challenging what is known to be true today. Big…

Just Launched! — Build and Share Your Own Strategic Planning Templates
May 9, 2018
Just Launched! — Build and Share Your Own Strategic Planning Templates

“I love the new strategic models!” This was a note that a happy customer shared with us last week after we launched the new templates. We are always delighted when people…