This is why it is so hard for product managers to talk with customers
Struggling to recruit customers for product discovery interviews? Here are better ways to plan your outreach and engage the right people (without resorting to gift…
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20 questions to uncover what your customers are not saying
The best customer interviews feel less like information-gathering and more like joint investigation. Use this list of 20 thoughtful prompts to uncover tangible insights…
Customer interviews vs. customer feedback in product discovery
Interviews involve actively seeking new insights. Feedback comes to you. Both are essential for channeling the voice of the customer into product decisions — here's how.
The surprising ways teams do product discovery
You can follow every step of the product discovery process and still miss what matters. This post breaks down the subtle ways teams weaken discovery and offers practical…
Can product managers be replaced by AI?
Can AI really replace PMs? Not so fast. Human-centric skills increase the value of product management in this next generation of AI-driven software development.
5 AI prompts to power up your product team
AI tools are everywhere in product management — helping with everything from summarizing customer feedback to writing release notes. But how do you know if AI is…
Product All-Star: 5 questions with Stephanie Sullivan
A career built on problem-solving — Stephanie Sullivan shares how she transitioned into product operations and drives meaningful change at Outcomes.
6 product discovery skills you need right now
Product teams need to have real conviction about the choices they make, which requires deep skill in the following areas: market assessment, competitive position…
Product All-Star: 5 questions with Peter Bongiorno
A career built on curiosity — Peter Bongiorno talks about breaking into product management, learning from customers, and what it takes to build great products.
How product managers should collaborate with business stakeholders
Read our tips on how product managers can work better with different types of stakeholders. Get inspired to improve your communication as you collaborate to build…
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