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Pipe customer requests from sales and support tools — like Zendesk, Freshdesk, and HubSpot — directly into your ideas portal. Set up an automation rule, then let AI assistant Elle detect new feature requests and log ideas for consideration. (New ideas include a proxy vote linked to the original record).
Bring findings from customer interviews into your idea management process. Use Aha! Discovery to analyze transcripts from audio and video recordings with AI. Then, convert findings into idea records for prioritization. Link highlights from customer conversations to ideas for richer context.
Capture feedback the moment you see it. Use the Aha! Chrome extension to submit ideas from any webpage — while reading an email, reviewing a support case, or scanning an industry article. Simply highlight the relevant text and submit a new idea. Enjoy a hassle-free way to add suggestions.
Connect Aha! Ideas with CRM tools like Salesforce, ServiceNow, and Zendesk. These two-way integrations make it easy for sales and support teams to link customer requests to existing ideas or create new ones. They can also track the status of ideas to keep customers informed of progress.
Analyze all your product feedback in one place. Review ideas submitted through your portal alongside insights from customer interviews and sales conversations. Use AI-powered analysis to quickly uncover themes. Then, prioritize and promote the most impactful ideas to your roadmap.