An idea in an ideas portal with comments

Crowdsource customer feedback

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Build what customers really want

Collect new ideas from customers and promote the best ideas to your roadmap using built-in idea management software

Collect
Empower your community to submit requests via a branded ideas portal
Manage
See a complete overview of all submitted ideas and top contributors
Communicate
Automatically notify submitters when the status of their ideas change
Configuring ideas portal

Create a hub for ideas

Integrate customer feedback directly into your roadmap. Aha! Roadmaps includes essential idea management capabilities from Aha! Ideas — so you can capture, review, and prioritize requests in one place. Create as many ideas portals as you need and choose the right access for each one: private or public. Then customize everything from the colors to the submission form.

An idea in an ideas portal with comments

Gather feedback

An ideas portal is a hub for innovation. It is where your customers, partners, and employees come to submit new ideas and vote on existing ones. Portal users are unlimited to encourage feedback. Your community can browse recent, trending, and popular ideas or filter by category. Pin ideas to encourage people to add more comments.

Review every idea

Manage recently submitted ideas in a kanban-style board. Categorize ideas and assign them to a teammate for further review. See each idea's creator, title, and description. Add tags, attachments, and custom fields. Control idea visibility based on portal user type.

Ideas list

Analyze idea value

You will receive more ideas than you have time to implement. Score each idea against your goals and create a list report to see which will have the most impact. View top ideas by vote count and analyze trends by category — so you can quickly identify what is most important to your customers.

Idea submission thank you email

Send status updates

No more manual updates. A powerful built-in notification system automatically keeps your community informed. It thanks them for submitting ideas and notifies them when the status changes, an administrator responds, or someone comments. This is a great way to show how responsive you are to customer needs.

Promote the top ideas

Customize your ideas workflow to efficiently manage requests from submission to review. Once you rank ideas by their business value, it is time to get busy. Promote high-value ideas directly into work items with just one click. This way, you can seamlessly include customer feedback in your planning process to better drive decision-making.

Ideas Advanced

Need more insights?

Add on Aha! Ideas Advanced to expand feedback channels, prioritize by revenue, use AI to identify themes, and more.

Learn more