August 5, 2025
Do this when customer feedback is unclear
Struggling to make sense of ambiguous customer feedback? Learn how product managers and UX designers can synthesize interview data and use frameworks to find clarity and build what…
Thrive as a PM
You deserve to be happy at work. Let us help by providing tips on everything from resumes and feedback to achieving long-term career success.
Collection711 articles
July 22, 2025
Is AI why we are seeing so many layoffs?
It is not so simple as "AI is replacing people and taking all the tech jobs." AI investments are expensive, and markets are stalled. Companies do not want to be left behind, and…
12 essential articles on roadmapping
AI is transforming product development. But the need for strategy and clear thinking is timeless. Get inspired to build strategic roadmaps that rally the team and help…
The best product managers ask customers for their money
A product is only real when someone is willing to pay. This blog explores how to lead early customer conversations by staying grounded in current value and asking for…
This is why it is so hard for product managers to talk with customers
Struggling to recruit customers for product discovery interviews? Here are better ways to plan your outreach and engage the right people (without resorting to gift…
20 questions to uncover what your customers are not saying
The best customer interviews feel less like information-gathering and more like joint investigation. Use this list of 20 thoughtful prompts to uncover tangible insights…
Customer interviews vs. customer feedback in product discovery
Interviews involve actively seeking new insights. Feedback comes to you. Both are essential for channeling the voice of the customer into product decisions — here's how.
The surprising ways teams do product discovery
You can follow every step of the product discovery process and still miss what matters. This post breaks down the subtle ways teams weaken discovery and offers practical…
Can product managers be replaced by AI?
Can AI really replace PMs? Not so fast. Human-centric skills increase the value of product management in this next generation of AI-driven software development.
5 AI prompts to power up your product team
AI tools are everywhere in product management — helping with everything from summarizing customer feedback to writing release notes. But how do you know if AI is actually…
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