10 Steps Product Managers Take to Get to The Lovability Line
I bet you can think of at least a few customers who absolutely love your product. They are vocal, share positive feedback, say that you “get” them, and advocate for your…
I bet you can think of at least a few customers who absolutely love your product. They are vocal, share positive feedback, say that you “get” them, and advocate for your…
The smallest changes can make big impacts for product managers. You fret the details while working to see the big picture. You seek to capture valuable insights so you…
Drop everything. This is what our team does when a bug is found. Recently, a customer reported an issue in a new feature that had just gone live. We quickly identified…
Do you work for a selfish boss? Check out these 5 signs that your boss is selfish and discover how to make your company more lovable.
More great blog posts about building lovable products. This was a busy spring. We introduced Lovability, the bestselling book from Aha! CEO Brian de Haaff. Resources for…
You probably have tons of reports scattered around. I always had at least my product goals and their statuses, ideas submitted by customers, and features planned based on…
I will never forget that day. I had just started a new job after finishing graduate school and moving back to the San Francisco Bay area. I showed up at the specified…
Embrace the unexpected. I suppose my parents instilled this trait in me. In the early 1990s, they moved our family from Poland to the U.S. — sight unseen. I cannot…
How do you get to zero emails in your inbox? Read on. We know that for many of you, Aha! is a friend, but a friend that has just a bit too much to say. The type of friend…
I bet at some point, you have done it — you hid from a salesperson. You did not want to be rude, but you also did not want to be bothered with the hard sell. The goal was…