Integrate with Ping Identity

Aha! software supports SAML 2.0, OpenID Connect, and JSON Web Token authentication SSO standards. This enables you to quickly set up an identity provider — such as Ping Identity — so you can:

Simplify account management

Add and revoke user access to your Aha! account via your identity provider. You can also define the permissions new users will receive the first time they log in to your Aha! account. This allows you to efficiently manage all your enterprise applications in one place and makes it easier for the team to log in.

Share product information

Communicate your product plans with others. Share any Aha! view — including roadmaps, presentations, reports, and dashboards — as a shared webpage. Require authentication via SSO to limit access to users in your Aha! account and anyone at your company with valid SSO credentials.

Gather feedback seamlessly

Make it easy for customers and employees to submit new ideas and vote on existing ones in your ideas portal. Customers on the Aha! Ideas Advanced plan can use the same SSO integration for multiple portals, making it easy to set up new ideas portals without your IT team's help.

Control knowledge base access

Give the right people access to the right information. Create different SSO configurations for each of your product knowledge bases to create a smooth login experience. You can also configure JSON Web Token authentication so your customers can navigate directly from your product into your knowledge base.

Note that you can share SSO configurations between ideas portals and product knowledge bases to create an even more seamless login experience.

To configure SSO with Ping Identity, you need to be an Aha! account administrator.

• Navigate to the Security and single sign-on section in your Account settings

• Select SAML 2.0 as the identity provider

• Name your configuration and add the details for Ping Identity

Read our support documentation for each Aha! product for more details:

• Aha! Roadmaps account SSO integration guide

• Aha! Ideas account SSO integration guide

• Aha! Whiteboards account SSO integration guide

• Aha! Knowledge account SSO integration guide

• Aha! Develop account SSO integration guide

Read these articles for more details on specific SSO configurations:

• Ideas portal SSO integration guide

• Product knowledge base SSO integration guide

Contact our Customer Success team at support@aha.io if you need help setting up your integration.

Ping Identity is a company that provides identity and access management solutions. Its services help organizations ensure secure access to applications, data, and resources for employees, customers, and partners. Ping Identity is commonly used at enterprises to manage digital identities and secure access across multiple applications and environments. The platform includes features such as SSO, multifactor authentication, and identity federation.

For help with your Ping Identity account, contact Ping Identity.