Criteria

Conformance level

Remarks and explanations

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.1.1 (Web)

• 10.1.1.1 (Non-web document)

• 11.1.1.1.1 (Open Functionality Software)

• 11.1.1.1.2 (Closed Functionality Software)

• 11.8.2 (Authoring tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Partially supports

Web: The comments icon under each idea lacks alternative text.

The user avatars in the Votes tab of each idea lack alternative text.

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.2.2 (Web)

• 10.1.2.2 (Non-web document)

• 11.1.2.2 (Open Functionality Software)

• 11.1.2.2 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: The site does not contain multimedia.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.2.3 (Web)

• 10.1.2.3 (Non-web document)

• 11.1.2.3.1 (Open Functionality Software)

• 11.1.2.3.2 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: The site does not contain multimedia.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.1.1 (Web)

• 10.1.1.1 (Non-web document)

• 11.1.1.1.1 (Open Functionality Software)

• 11.1.1.1.2 (Closed Functionality Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: The site does not contain multimedia.

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.3.1 (Web)

• 10.1.3.1 (Non-web document)

• 11.1.3.1.1 (Open functionality Software)

• 11.1.3.1.2 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Partially Supports

Web: The heading structure of some pages may be out of order.

The search and email login fields lack programmatic persistent labels.

The search field and the category filters along the left side of the page do not have landmark regions.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.3.2 (Web)

• 10.1.3.2 (Non-web document)

• 11.1.3.2.1 (Open Functionality Software)

• 11.1.3.2.2 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Partially Supports

Web: The "Vote" buttons on the home page are rendered before their respective Idea, which may cause screen reader users to perceive the buttons as voting for the previous idea.

On the idea details pages, the "Vote" buttons are calls to action but are also rendered before the idea text itself.

Tooltips in the category filters are not part of the reading order.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.3.3 (Web)

• 10.1.3.3 (Non-web document)

• 11.1.3.3 (Open Functionality Software)

• 11.1.3.3 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: The site does not have instructions which rely upon sensory characteristics.

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.4.1 (Web)

• 10.1.4.1 (Non-web document)

• 11.1.4.1 (Open Functionality Software)

• 11.1.4.1 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Partially Supports

Web: Various links throughout the site rely on color to denote themselves as links.

In the pagination section, the current page is indicated using color.

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.4.2 (Web)

• 10.1.4.2 (Non-web document)

• 11.1.4.2 (Open Functionality Software)

• 11.1.4.2 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: The site does not contain multimedia.

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.1.1 (Web)

• 10.2.1.1 (Non-web document)

• 11.2.1.1.1 (Open Functionality Software)

• 11.2.1.1.2 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Partially Supports

Web: The following features cannot be operated by keyboard input:

• The filter and sort menus in the upper right corner of the main page.

• The expand/collapse feature of the category filters.

• The tool tips in the category filters.

• The options in the rich text boxes.

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.1.2 (Web)

• 10.2.1.2 (Non-web document)

• 11.2.1.2 (Open Functionality Software)

• 11.2.1.2 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: The site does not contain any features which trap keyboard focus.

2.1.4 Character Key Shortcuts (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.2.1.4 (Web)

• 10.2.1.4 (Non-web document)

• 11.2.1.4.1 (Open Functionality Software)

• 11.2.1.4.2 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508 — Does not apply

Web: Supports

Web: The site does not use character key shortcuts.

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.2.1 (Web)

• 10.2.2.1 (Non-web document)

• 11.2.2.1 (Open Functionality Software)

• 11.2.2.1 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: The site does not contain any features which require timed input from the user.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.2.2 (Web)

• 10.2.2.2 (Non-web document)

• 11.2.2.2 (Open Functionality Software)

• 11.2.2.2 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: The site does not contain content which is animate or moves.

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.3.1 (Web)

• 10.2.3.1 (Non-web document)

• 11.2.3.1 (Open Functionality Software)

• 11.2.3.1 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: The site does not contain content which blinks or flashes.

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.1 (Web)

• 10.2.4.1 (Non-web document) – Does not apply

• 11.2.4.1 (Open Functionality Software) – Does not apply

• 11.2.4.1 (Closed Software) – Does not apply

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software

• 504.2 (Authoring Tool)

• 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: The site contains a means to skip past repetitive content, such as Skip To Main Content link.

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.2 (Web)

• 10.2.4.2 (Non-web document)

• 11.2.4.2 (Open Functionality Software) - Does not apply

• 11.2.4.2 (Closed Software) – Does not apply

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: Each page is accurately and meaningfully titled.

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.3 (Web)

• 10.2.4.3 (Non-web document)

• 11.2.4.3 (Open Functionality Software)

• 11.2.4.3 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: Components which receive keyboard focus do so in a meaningful order.

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.4 (Web)

• 10.2.4.4 (Non-web document)

• 11.2.4.4 (Open Functionality Software)

• 11.2.4.4 (Closed Software

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: The purpose of links can be determined through link text and context.

2.5.1 Pointer Gestures (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.2.5.1 (Web)

• 10.2.5.1 (Non-web document)

• 11.2.5.1 (Open Functionality Software)

• 11.2.5.1 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The site does not rely on multi-point or path based gestures for any functionality.

2.5.2 Pointer Cancellation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.2.5.2 (Web)

• 10.2.5.2 (Non-web document)

• 11.2.5.2 (Open Functionality Software)

• 11.2.5.2 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: No functionality occurs on the users down-click event. All mouse clicks can be cancelled.

2.5.3 Label in Name (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.2.5.3 (Web)

• 10.2.5.3 (Non-web document)

• 11.2.5.3.1 (Open Functionality Software)

• 11.2.5.3.2 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: On the Add Idea page, when a form field generates an error, this changes that field's accessible name which does not match the visual label.

2.5.4 Motion Actuation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.2.5.4 (Web)

• 10.2.5.4 (Non-web document)

• 11.2.5.4 (Open Functionality Software)

• 11.2.5.4 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The site does not rely on device motion to perform any functions.

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.1.1 (Web)

• 10.3.1.1 (Non-web document)

• 11.3.1.1.1 (Open Functionality Software)

• 11.3.1.1.2 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: The language of each page in the site is programmatically set to English.

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.2.1 (Web)

• 10.3.2.1 (Non-web document)

• 11.3.2.1 (Open Functionality Software)

• 11.3.2.1 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: No changes of context occur when any actionable components receive focus.

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.2.2 (Web)

• 10.3.2.2 (Non-web document)

• 11.3.2.2 (Open Functionality Software)

• 11.3.2.2 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Partially Supports

Web: The search field at the top of each page lacks a submit button.

3.3.1 Error Identification (Level A)

Also applies to:

• EN 301 549 Criteria

• 9.3.3.1 (Web)

• 10.3.3.1 (Non-web document)

• 11.3.3.1.1 (Open Functionality Software)

• 11.3.3.1.2 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Partially Supports

Web: Error messages (such as on the log in or Add Idea features) may not be clear or explicit.

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.3.2 (Web)

• 10.3.3.2 (Non-web document)

• 11.3.3.2 (Open Functionality Software)

• 11.3.3.2 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Partially Supports

Web: Form instructions are not given when logging in.

4.1.1 Parsing (Level A)

Also applies to:

EN 301 549 Criteria

• 9.4.1.1 (Web)

• 10.4.1.1 (Non-web document)

• 11.4.1.1.1 (Open Functionality Software)

• 11.4.1.1.2 (Closed Software) – Does not apply

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: No parsing errors were found during evaluation. Content was well marked up.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

• 9.4.1.2 (Web)

• 10.4.1.2 (Non-web document)

• 11.4.1.2.1 (Open Functionality Software)

• 11.4.1.2.2 (Closed Software) – Not required

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Partially Supports

Web: Certain custom complex components (the sort and filter menus, the category filter tree view, and the tab sections on Idea details screens) are not given programmatic roles and states.

Some objects which behave like buttons are given link roles.

The Login/Sign Up flyout does not programmatically denote when it is expanded or collapsed.

Criteria

Conformance level

Remarks and explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.2.4 (Web)

• 10.1.2.4 (Non-web document)

• 11.1.2.4 (Open Functionality Software)

• 11.1.2.4 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: The site does not contain multimedia.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.2.5 (Web)

• 10.1.2.5 (Non-web document)

• 11.1.2.5 (Open Functionality Software)

• 11.1.2.5 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: The site does not contain multimedia.

1.3.4 Orientation (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.1.3.4 (Web)

• 10.1.3.4 (Non-web document)

• 11.1.3.4 (Open Functionality Software)

• 11.1.3.4 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The site does not force the user into a particular screen orientation, nor does it restrict the user from using a particular screen orientation.

1.3.5 Identify Input Purpose (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.1.3.5 (Web)

• 10.1.3.5 (Non-web document)

• 11.1.3.5.1 (Open Functionality Software)

• 11.1.3.5.2 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: Form field purpose can be determined through labeling and context. The form fields do not require autocomplete.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.4.3 (Web)

• 10.1.4.3 (Non-web document)

• 11.1.4.3 (Open Functionality Software)

• 11.1.4.3 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Partially Supports

Web: Some text objects may fall under sufficient color contrast requirements. These include:

• Blue link text on the main page.

• The idea count on the main page.

• The gray current page indicator in the pagination section.

• The "Required" tags on required form fields.

• The "Attach Files" buttons.

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.4.4 (Web)

• 10.1.4.4 (Non-web document)

• 11.1.4.4.1 (Open Functionality Software)

• 11.1.4.4.2 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: Text can be resized throughout the site without being obscured.

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.4.5 (Web)

• 10.1.4.5 (Non-web document)

• 11.1.4.5.1 (Open Functionality Software)

• 11.1.4.5.2 (Closed Software) – Does not apply

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: The site does not contain images of text.

1.4.10 Reflow (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.1.4.10 (Web)

• 10.1.4.10 (Non-web document)

• 11.1.4.10 (Open Functionality Software)

• 11.1.4.10 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The site uses a responsive web layout which allows content to reflow when the window is zoomed in on.

1.4.11 Non-text Contrast (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.1.4.11 (Web)

• 10.1.4.11 (Non-web document)

• 11.1.4.11 (Open Functionality Software)

• 11.1.4.11 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: The boundaries of some text fields fall below contrast requirements. The "X" which dismisses the error message in the Login flyout uses a red color that has low contrast against its background.

1.4.12 Text Spacing (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.1.4.12 (Web)

• 10.1.4.12 (Non-web document)

• 11.1.4.12 (Open Functionality Software)

• 11.1.4.12 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The text in the site can be respaced without becoming obscured or losing meaning.

1.4.13 Content on Hover or Focus (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.1.4.13 (Web)

• 10.1.4.13 (Non-web document)

• 11.1.4.13 (Open Functionality Software)

• 11.1.4.13 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: Tooltips can be dismissed without moving the mouse by pressing the Escape key.

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.2.4.5 (Web)

• 10.2.4.5 (Non-web document) – Does not apply

• 11.2.4.5 (Open Functionality Software) – Does not apply

• 11.2.4.5 (Closed Software) – Does not apply

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software

• 504.2 (Authoring Tool)

• 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: Users may find ideas in the main region of the page, or they may use the search functionality to search for ideas.

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.2.4.6 (Web)

• 10.2.4.6 (Non-web document)

• 11.2.4.6 (Open Functionality Software)

• 11.2.4.6 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: Headings and labels are used meaningfully to structure content and label form inputs.

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.2.4.7 (Web)

• 10.2.4.7 (Non-web document)

• 11.2.4.7 (Open Functionality Software)

• 11.2.4.7 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: Focus is indicated using default browser settings.

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.1.2 (Web)

• 10.3.1.2 (Non-web document)

• 11.3.1.2 (Open Functionality Software) – Does not apply

• 11.3.1.2 (Closed Software) – Does not apply

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: No content in the site deviates from the default language.

Note: this does not apply to content entered by end users.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.2.3 (Web)

• 10.3.2.3 (Non-web document) – Does not apply

• 11.3.2.3 (Open Functionality Software) – Does not apply

• 11.3.2.3 (Closed Software) – Does not apply

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software

• 504.2 (Authoring Tool)

• 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: Navigation components appear in the same order on each page.

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.2.4 (Web)

• 10.3.2.4 (Non-web document) – Does not apply

• 11.3.2.4 (Open Functionality Software) – Does not apply

• 11.3.2.4 (Closed Software) – Does not apply

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software

• 504.2 (Authoring Tool)

• 602.3 (Support Docs) – Does not apply to non-web docs

Web: Partially Supports

Web: Some links are identified with an underline while others are not.

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.3.3 (Web)

• 10.3.3.3 (Non-web document)

• 11.3.3.3 (Open Functionality Software)

• 11.3.3.3 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: Where applicable, erroneous form fields give instructions on correcting the error.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.3.4 (Web)

• 10.3.3.4 (Non-web document)

• 11.3.3.4 (Open Functionality Software)

• 11.3.3.4 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Web: The site does not collect data from users other than Ideas, which can be edited.

4.1.3 Status Messages (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.4.1.3 (Web)

• 10.4.1.3 (Non-web document)

• 11.4.1.3 (Open Functionality Software)

• 11.4.1.3 (Closed Software) – Does not apply

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: Error messages are not announced dynamically by screen readers.

Criteria

Conformance Level

Remarks and Explanations

601.1 Scope

Heading cell – no response required

Heading cell – no response required

602 Support Documentation

Heading cell – no response required

Heading cell – no response required

602.2 Accessibility and Compatibility Features

Supports

Application is not subject to Chapters 4 and 5.

602.3 Electronic Support Documentation

See WCAG 2.1 AA report section

See WCAG 2.1 AA report section

602.4 Alternate Formats for Non-Electronic Support Documentation

Supports

Alternate formats of print materials can be provided at the user’s request.

603 Support Services

Heading cell – no response required

Heading cell – no response required

603.2 Information on Accessibility and Compatibility Features

Supports

Application is not subject to Chapters 4 and 5.

603.3 Accommodation of Communication Needs

Supports

Users can use telephone support, chat, and email for communication.

Contact us

• support@aha.io

• +1 (888) 926-2240

Criteria

Conformance Level

Remarks and Explanations

12.1 Product documentation

Heading cell – no response required

Heading cell – no response required

12.1.1 Accessibility and compatibility features

Supports

Application is not subject to Chapters 8 and 11.

12.1.2 Accessible documentation

See WCAG 2.1 AA report section

See WCAG 2.1 AA report section

12.2 Support Services

Heading cell – no response required

Heading cell – no response required

12.2.2 Information on accessibility and compatibility features

Supports

Application is not subject to Chapters 8 and 11.

12.2.3 Effective communication

Supports

Users can use telephone support, chat, and email for communication.

Contact us

• support@aha.io

• +1 (888) 926-2240

12.2.4 Accessible documentation

See WCAG 2.1 AA report section

See information in WCAG 2.1 AA report section