Transform Your Customer Support Team To Grow Your Business
Is there a magic formula for building an excellent Customer Success team? Not exactly — but you get there faster when you start with product experts.
You deserve to be happy at work. Let us help by providing tips on everything from resumes and feedback to interviewing for the perfect job.
Is there a magic formula for building an excellent Customer Success team? Not exactly — but you get there faster when you start with product experts.
The empathy gap is a real threat to every product development team — you cannot achieve product excellence unless you can empathize with the people who build, sell,…
It is up to a founder to create a structure with a clear set of values that apply to everyone while engaging with people differently. Everyone should receive the same…
Twice a year, we welcome people from historically underrepresented racial, ethnic, and disadvantaged groups for eight weeks of full-time, immersive learning — with a…
Gratitude for what you have accomplished now and still wanting to achieve more might seem paradoxical — you need the right perspective as a company founder to balance…
Here are six things that no engineer wants to hear from their product manager. Learn what not to say to the development team — plus what you should say instead.
Product managers rarely start out of college. Find out the roles they typically transition from into product management and the skills needed for success in the field.
Customer requests vs. customer ideas. Learn how great product managers evaluate customer feedback and uncover the larger idea behind a one-off request.