Back to AI library

Request

Customer interview analysis

Identify the top concerns, opportunities, and actions from a customer interview

Try this AI request now

The benefit of this AI request

Accelerate your analysis of customer interviews. Use this AI request to quickly review an interview transcript in Aha! Discovery or a note — quickly distilling the most important feedback points. The AI assistant highlights critical needs, recurring themes, and actionable suggestions to improve your product. Find existing ideas or create news ones from the feedback and share the summary with teammates to discuss next steps. This enables you to move quickly from insight to action to build what customers actually want.

The request

A blurry screenshot of this prompt in the Aha! application.

Example output

An example screenshot of the AI Request in use.

Tips to get the best results

  • Ask the AI assistant to summarize feedback by participant

  • Use AI to identify existing ideas that relate to the feedback

  • Request suggestions for new ideas based on the feedback

  • Pull out quotes from the interview transcript to support the analysis

  • Add the summary to the study-level insights report for broader visibility

How to get started

  1. Open an an interview transcript in Aha! Discovery or a document with interview notes

  2. Click the sparkle icon to open the AI assistant

  3. Click the + icon in the prompt box and select Search the library

  4. Search for and select the Customer interview analysis request

  5. Run the request and review the analysis

  6. Click the star icon to add the request to your favorites in your personal settings

About the AI assistant in Aha! software

Accelerate your work with AI. The AI assistant in Aha! software is purpose-built for product development teams. It draws on advanced models from OpenAI, Anthropic, and Google, automatically selecting the best one for each task. Use it to instantly create text, records, reports, wireframes, whiteboards, and prototypes. You can also modify, link, and analyze key information in your account.

Choose from a library of pre-built prompts — including requests, instructions, and agents — that are tuned for product development work. Or create your own to support workflows that are unique to your team. The AI assistant automatically tailors responses based on the Aha! record you are working on and can reference and retrieve other records in a prompt or report. Give it a try today and change the way you plan and build products.