Customer concern scenarios

The benefit of this AI request

Prepare for customer conversations with confidence. This AI request quickly analyzes a feature description to identify potential concerns — providing clear responses, supporting proof points, and follow-up questions to guide the conversation. Run it before a product launch to anticipate how prospects and customers might react to a new feature. And include the output in your sales enablement materials to help customer-facing colleagues promote new functionality and handle potential concerns.

Tips to get the best results

• Review the feature's description to ensure it includes the right level of detail about the functionality

• Add the target segment, use case, and relevant proof points to guide the response

• Specify how you want the AI assistant to format its output (in a table, regular text, etc.)

• Explain how the output will be used — for example, as part of a sales enablement note or in a launch document

How to get started

1. Open the Details page for the feature you are working on. (Or paste the feature record link directly in the chat when you enter the request.)

2. Click the sparkle icon to open the AI assistant

3. Click the + icon in the prompt box and select Search the library

4. Search for and select the Customer concern scenarios request

5. Run the request and review the scenarios

6. Click the star icon to add the request to your favorites in your personal settings